Careers
Employment Opportunities
View the Jobs below to search through your employment opportunities. AACOG offers a generous benefits package. These benefits can be reviewed here.
Current Open Positions
Aging, Disability and Veteran Resource Center (ADVRC) Call Center Specialist
This is a non-supervisory call center position within the Aging, Disability and Veteran Resource Center (ADVRC). This position assists veterans of all ages, older adults, caregivers, and individuals with disabilities and their families in obtaining community assistance services to include duties such as conducting phone assessments through person-centered options counseling, coordinating services, and making appropriate community referrals for resources. This position requires familiarity with various government programs, such as Texas Administrative Code (TAC), Administration for Community Living (ACL), Health and Human Services Commission (HHSC), Older Americans Act (OAA), and Office Area Agency on Aging (OAAA), Veteran Administration (VA) and insurance policies regarding aging programs and other AACOG programs, and veteran community resources. Works assisting older adults, caregivers, veterans, and individuals with disabilities and their families in obtaining community assistance services to include duties such as conducting phone assessments through person-centered options counseling, coordinating services, and making appropriate community referrals for resources.
Multitask in call center environment; Creating and maintaining confidential records in the client information systems utilized by the agency/department/program; Assess the needs of callers to screen for appropriate services; Coordinating services with internal/external service providers; and Providing information and referrals for community services. Executes independent judgment and skill in utilizing supportive, problem-solving or crisis intervention techniques; Adhering to quality assurance plan, policies, and procedures per internal and external agencies; Performs other job-related duties as assigned.
This role involves learning Aging, Disability and Veteran services call center protocols. Providing vital support to veterans, seniors, and individuals with disabilities by connecting them with essential services and resources, promoting their wellbeing and independence through individual follow-up, and on-going monitoring of clients’ status of requests with the Area Agency on Aging (AAA) Alamo Service Connection and Alamo Veterans Network (AVN); Intakes calls daily; staff on incoming calls for service, such as care coordination, benefits counseling, Health and Wellness, Ombudsman and Nutrition programs; Follows-up on voice message left after hours and calls clients back within 24 hours; Informs on community and governmental agency resources for veteran, aging, and disability populations; Ensures call volume for the call center is in accordance with contractual obligations; Perform other job related duties as assigned
Desired Degree/Job Experience: High school diploma or its equivalent; two (2) years of social service work experience and training, which provides the required knowledge, skill, and abilities preferred.
Other Qualifications: Bilingual English/Spanish preferred. This position is Pay Grade 9, with a starting hourly rate of $19.98. This is a non-exempt position. Open until Filled. Only electronic online applications will be accepted.
AACOG is a qualifying employer for the US Department of Education’s Public Service Loan Forgiveness (PSLF).AACOG offers a generous benefits package.
These benefits can be reviewed at ADVANTAGES of WORKING for AACOG.
Veteran Care Specialist
This is a responsible, non-supervisory position requiring familiarity with various veterans/government programs. Veterans Care Specialist support eligible veterans enrolled in the Veterans Directed Care (VDC) program by providing comprehensive case management and care coordination services that promote independence, choice, and quality of life. This role works directly with veterans and their caregivers to develop person centered care plans, and ensure services are delivered in a manner that aligns with program requirements and veteran directed care principles.
The Veterans Care Specialist conducts assessments, coordinates and monitors authorized services, and supports veterans in directing their own care, including working with caregivers and personal care attendants as applicable. The position requires consistent follow-up to ensure services remain appropriate, effective, and compliant with Veterans Affairs guidelines and organizational policies. Accurate and timely documentation is a core responsibility, along with identifying and escalating risks, service gaps, or compliance concerns. In this role, the Veterans Care Specialist serves as a liaison between veterans, caregivers, VA partners, and the fiscal management service provider. The position also involves educating veterans and caregivers on program rules, responsibilities, and allowable services, while navigating complex care needs with professionalism, empathy, and sound judgment.
Desired Education/Job Experience: High School Graduate with some college in social work, human services, or a related field, along with at least two years of experience in case management, veterans services, or long-term services and supports. Experience working with veterans, older adults, or individuals with disabilities is essential.
Other Qualifications: A valid Texas driver’s license and the ability to travel within the service area are required; Individual must demonstrate strong communication, organizational, and documentation skills, along with experience in electronic case management systems and Microsoft Office Suite. Work is performed in a combination of office, community, and remote settings, and flexibility in scheduling may be required to meet program and veteran needs. Bilingual proficiency in Spanish/English preferred but not required.
This position is a Pay Grade 10, with a starting hourly rate of $20.97. This is a non-exempt position. Open until Filled. Only electronic online applications will be accepted.
AACOG is a qualifying employer for the US Department of Education’s Public Service Loan Forgiveness (PSLF).AACOG offers a generous benefits package.
These benefits can be reviewed at ADVANTAGES of WORKING for AACOG.
IDD Services Coordinator I
This is a responsible, non-supervisory position in a fast paced environment. Duties include performing intake duties or enrollment activities to determine diagnostic and financial eligibility for HCS, General Revenue, Texas Home Living, or Preadmission Screening and Resident Review program services; Community First Choice program services; development, implementation and monitoring of the Plan of Services and Supports through assessment, site based visits and collateral telephone contacts; requires linking and coordinating services through available community resources, waiver and local service providers and nursing facilities. This is a high volume case documentation position which requires timely and accurate documentation and extensive travel within Bexar County. Prefer knowledge of Intellectual and Developmental Disabilities (Autism/ Pervasive Developmental Disorder) services and funding sources and the ability to operate basic software.
Desired Degree/Job Experience: Prefer experience in case management or social services work; Graduation from an accredited four-year college or university with a bachelor’s or advanced degree, or an associate degree with major coursework in social, behavioral, human services or health-related field, or a high school diploma or GED and two years of paid or unpaid experience with individuals with intellectual or developmental disabilities is required, as defined in Texas Administrative Code, Title 26, and Rule 331.17; Prefer ability to meet specific requirements of Title 42, CFR, Section 483.430; May require Qualified Intellectual Disability Professional (QIDP) credential;
This position is Pay Grade 12, with a starting hourly rate of $23.11. This is a non-exempt position. Open until Filled. Only electronic online applications will be accepted. Hours 8:00 a.m. – 5:00 p.m., M – F, with flexibility to accommodate the needs of the persons served. Prefer bilingual fluency in both English and Spanish. Valid Texas driver’s license and reliable transportation required.
AACOG is a qualifying employer for the US Department of Education’s Public Service Loan Forgiveness (PSLF).
AACOG offers a generous benefits package. These benefits can be reviewed at ADVANTAGES of WORKING for AACOG.
Drivers (Temporary)
These are responsible non-supervisory positions. Duties include operating and maintaining transportation vehicles with a focus on safety and customer courtesy; performing daily pre-trip and post-trip vehicle inspections; performing minor maintenance tasks on the vehicles when necessary; fueling the vehicles: assisting passengers and handicapped customers in and out of the vehicle; providing safety briefing to customers; and providing other services as required.
Prefer customer service and previous driving experience. Prefer High school or G.E.D.; must be a minimum of 21 years of age; possess and maintain a safe driving record plus one (1) year of previous driving experience. Prefer customer service experience and Commercial Driver’s License (CDL) with Passenger Endorsement. Non-smoker. Reliable transportation required.
Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their employment.
Full-time positions available in the following counties: Atascosa and Gillespie
Interested applicants should call Renhill Staffing Services of Texas at 210-828-0508 and ask for Pat Hernandez
Qualifications
Prefer customer service and previous driving experience. Prefer High school or G.E.D.; must be a minimum of 21 years of age; possess and maintain a safe driving record plus one year of previous driving experience. Prefer customer service experience and Commercial Driver’s License (CDL) with Passenger Endorsement. Non-smoker. Reliable transportation required.
